VISTA KL TERMS & CONDITIONS

1. Rates (room only)
   Rates valid until December 31, 2008. All rates are net, quoted in USD and inclusive of applicable government tax, service charge, daily breakfast (cooked and served in villa), refreshing welcome drink upon check in, daily tropical fresh fruit arrangement and complimentary transport from Kuala Lumpur International Airport (KLIA) by private car to VISTA KL.
   
    
2. High & Peak Season Period
   High season period: August 1 – August 31; peak season period: December 20 – January 6
   
    
3. Booking or Reservation
   Reservation subject to availability and confirmation. A minimum of 2 nights is required during normal season and a minimum of 3 nights is required for high season or peak season bookings.
   
    
4. Check in/out time
   Check-in time is 02:00 PM
   Check-out time is 12:00 Noon
   Late check-out (day use) until 06:00 PM is at additional charge of 50 % from 1 (one) night room rate and subject to availability
   
    
5. Terms of Payment
   • A deposit of 50% of the room rate is required within 7 days of receiving our reservation confirmation form with the final balance to be paid in cash at VISTA KL upon arrival.
   • For bookings made 7 days or less before arrival, full final cash payment is required at VISTA KL upon arrival.
   • All payments are to be made in US dollars either via electronic bank transfer (account details will be given at time of booking) or by cash in US dollar bank notes at VISTA KL. For electronic transfers, guests will be responsible for any bank charges incurred.
   
    
6. Cancellation Policy
   • For bookings that are cancelled 31 days or more before arrival, deposits will be returned in full less a US$ 100 administrative fee.
   • For bookings that are cancelled 30 days or less before arrival, deposits will be non-refundable.
   • Notices of cancellation must be received in writing (by fax, email or mail).
   • In cases where a guest has confirmed a booking with a deposit but we have yet to receive the balance of payment and the booking is cancelled, the guest will be responsible for the payment.